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Complete Call Center & Back Office Support for Home Inspection Companies

Professional Operators

What we do better is what matters most.

As home inspectors ourselves, we understand that ancillary services are where real value is created—for both you and your client. Our mission is simple: educate the customer and the agent so they can confidently choose the services that best protect their investment.

We don’t “sell” — we guide. And we do it better than anyone.

Our operators are thoroughly trained across the full spectrum of inspection services, including Mold, Radon, Sewer Scope, Termite (WDO), Seawalls, Docks, Boat Lifts, Pools, Spas, Smart Home Systems, and more. This deep knowledge allows us to speak with authority, build trust instantly, and help clients make informed, confident decisions.

Better education. Better conversations. Better results.

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Educating Your Customers is Key

Our operators are thoroughly trained in every type of property inspection, empowering them to educate, build trust, and expertly guide your customers from the first call to the scheduled inspection.

We use advanced AI to analyze every call transcript and ensure your team consistently offers every service you provide—helping you capture more opportunities and maximize revenue.

Scheduling

No matter which platform you use, our team schedules directly within ISN and Spectora (will adapt to other systems), ensuring a seamless, accurate, and fully integrated process without disrupting your workflow. We always double-check property addresses to prevent downtime and errors, and we verify property details across three independent sources for maximum accuracy.

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Analytics

Using the most advanced AI technology available today, we provide you with a complete, data-driven view of your call activity—delivering virtually every performance metric imaginable. From call volume, duration, conversion rates, and booking ratios to service upsell performance, missed-call tracking, and response times, our system captures and analyzes it all in real time.

Our AI doesn’t just collect data—it interprets it. We automatically review call transcripts, identify trends, measure operator performance, track customer behavior, and ensure every caller is offered the full range of services you provide. You’ll gain clear visibility into revenue opportunities, customer demand, and operational efficiency, empowering you to make smarter, faster business decisions.

Your Investment

Pay only for booked inspections—nothing more. With our performance-based model, you invest strictly in real, revenue-producing results, not in empty promises, idle time, or wasted marketing spend. If an inspection isn’t successfully scheduled, you don’t pay. It’s that simple.

Our success is directly tied to yours, creating a true growth partnership built on shared goals and measurable outcomes. Every call we handle, every customer we educate, and every opportunity we pursue is focused on one objective: helping you book more inspections and maximize the value of every inquiry. Because we grow only when you grow, our team is fully aligned with your profitability, efficiency, and long-term expansion.

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Investing in Your Growth

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Included:

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Everything in Great Plus:

✔️ Process Payment Through Your Scheduling System
✔️ Queue Call-Back Option
✔️ Follow-Up On Online Orders
✔️ Follow-Up on Website and Other Leads
✔️ Process Refunds
✔️ Monthly Interaction Detail Reports

Booked Inspection Fee: $30 per inspection
Booked Ancillary Service Fee: $7.50 per service

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Everything in Greater Plus:

✔️ Access to All Recorded Calls
✔️ Monthly Upsell Report
✔️ Provide a Company Email Alias
✔️ Handle Incoming Emails
✔️ Upload Additional or Third-Party Reports
✔️ Follow-Up on Unsigned Service Agreements
✔️ Follow-Up on Unpaid Invoices

Booked Inspection Fee: $30 per inspection
Booked Ancillary Service Fee: $7.50 per service

Six Reasons For People Choosing Us

Built By Inspectors for Inspectors

Created by real inspectors who know what works so nothing gets missed, and every opportunity is captured.

Providing Your Customers Real Education

Educating clients builds trust, drives more auxiliary service bookings, and creates new revenue opportunities for your business.

Training, Training, Training

That’s right, 3X the training of our competitors, ensuring your customers receive the same level of care as if you were handling it yourself.

Focus on Your Business

Growth requires focus. When you’re buried in office tasks, your business can’t scale. We take care of the operations so you can concentrate on growing your company.

Reliability and Accountability

People choose us because we are reliable and accountable — it’s that simple. We don’t hide when challenges arise; we take ownership, make things right, and most importantly, learn from every experience so we can continually improve.

Affordable

Through our ongoing training and education, we help generate more bookings, increase revenue, and drive real growth. Your investment is an investment in your own success and we’re committed to proving its value.

People Say The Nicest Things

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Deena S.

Customer

The office is efficient and very responsive. The inspectors are professional and through. The follow up is also exactly what one would want. I had questions about elements of the report and the inspector spent all of the time I needed to fully understand the results. Thank you!

ana
Ana L Garcia

Customer

I recently had to schedule a property inspection and was very pleased with the overall process. I liked the efficiency of scheduling it. A document detailing the procedures was emailed to me, including the inspection agreement, to be signed electronically, and instructions on how to pay for the service, etc.
Overall, I was very pleased.

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C Figgures

Customer

Impressed with the efficiency and professionalism of the office staff. The report on the inspection was timely and comprehensive.